Homework Num.2: TQM improve management and profit!

First of all,what is TQM.?
TQM is the shortage of Total Quality Management.This is a specific approach to quality assurance that aims to develop a quality culture throughout the firm.In TQM,organisations consist of "quality chains" in which each person or team treats the receiver of their work as of they were an external custumer and adopts a target of "right first time" (which means trying to make the products efficient at the first time producing) or "zero deffect" (which means,there's no problems with the product).

What are the advantages???:

• Costs are reduced because there is less wastage and re-working of faulty products as the product is checked at every stage.
• It can help improve worker motivation as workers have more ownership and recognition for their work.(Herzberg motivation)
  
• It can help break down "us and them" barriers between workers and managers as it eliminates the feeling of being checked up on .
• With all staff responsible for quality,this can help the firm gain marketing advantages arising from its consistent level of quality

And all of these advantages improve management by easier to control and don't have to fire your brain with low quality products and improve profit with high quality products,managers can increase the price to gain more profit!